Client success & GoHighLevel operations, done right.
I help growing businesses keep their clients, untangle messy GoHighLevel and CRM workflows, and automate day-to-day follow-up so nothing falls through the cracks.
Your client journey, organized.
From messy to moving, in under a minute.
I connect the people, systems, and workflow.
My job isn't simply to complete tasks. It's to understand how everything connects and make sure it keeps moving.
I'm a Client Success and Digital Operations specialist working where people, technology, marketing, and execution meet. I've worked across media, digital marketing, and healthcare, supporting clients, campaigns, CRM systems, digital processes, and day-to-day operations.
Client success
Building relationships and keeping clients supported.
CRM & funnels
Organizing customer journeys and lead flows.
Digital operations
Keeping campaigns, systems, and workflows organized.
Campaign management
Coordinating creatives, tracking, reporting, and execution.
What you get when you hire Ramkey.
“Different industries. Different systems. Same approach: understand the people, organize the process, execute the work.”
GoHighLevel, done properly
Pipelines, workflows, funnels, and calendars set up the way your business actually runs, not left half-finished.
Big-company experience
I've managed client accounts and campaigns at iHeartMedia and CGI Digital. Your business gets that same standard.
A nurse's eye for detail
My B.S. in Nursing taught me to follow up, document everything, and never let something important slip.
Systems and people
I don't just build the automation. I talk to your clients, run the follow-ups, and keep the work moving.
Reliable, on your timezone
Fully remote from the Philippines, with working hours that overlap with your team.
Clear communication
You'll always know what I'm working on, what's done, and what's next. No chasing me for updates.
Less chaos. Better systems. Stronger execution.
GoHighLevel & automation
I turn disconnected systems into one working GHL setup.
- GHL account setup
- Pipelines & opportunities
- Workflows & triggers
- Email & SMS follow-up
- Calendars & booking
- Tags & segmentation
- Migration from other CRMs
GHL funnels & websites
Every click should have a purpose.
- Funnels & landing pages
- GHL websites
- Lead-generation funnels
- Customer journeys
- Forms & lead capture
- Conversion tracking
- Follow-up processes
- Funnel optimization
Client success
I keep clients moving forward.
- Client communication
- Account coordination
- Onboarding & follow-ups
- Customer support
- Cross-functional collaboration
- Reporting & updates
Digital operations
The work behind the work.
- Campaign operations
- Creative coordination
- Digital asset management
- Platform management
- QA & implementation
- Team coordination
- Process organization
Work that keeps things moving.
A look at the kind of work I handle, from client success to digital operations.
Client success
Account management and campaign operations for media and marketing clients.
Digital operations
CRM setup, campaign coordination, and the digital processes that tie them together.
Customer experience
Support, CRM upkeep, and follow-up systems so no inquiry goes unanswered.
Don't take my word for it.
What clients and managers say about working with me.
“Ram is proactive, reliable, and genuinely cares about the clients she supports. She consistently stays on top of tasks and makes sure nothing falls through the cracks.”
“Ram quickly understood our systems and workflows. She was dependable, organized, and always willing to take ownership of the work.”
“Ram helped us stay organized with inquiries, follow-ups, and day-to-day processes. Her attention to detail and responsiveness made a real difference.”
“Ram quickly understood our CRM and workflows and was able to jump in and keep everything organized. She takes ownership and follows through.”
Built from real operations.
A background in media, digital marketing, and healthcare, with a focus on client success and digital operations.
iHeartMedia
- Kept client accounts on track by owning communication, reporting, and renewals end to end
- Removed campaign bottlenecks by coordinating sales, creative, and ad-ops teams around clear timelines
- Delivered 99% of campaigns on time with consistent tracking, QA, and status updates to clients
Digital Operations
- Organized scattered CRM data into clean pipelines so every lead had an owner and a next step
- Built and supported funnels that captured leads and handed them to automated follow-up
- Kept campaigns and websites moving by managing assets, QA, and client updates in one place
Client Support
- Made sure no inquiry went unanswered by running a consistent intake and follow-up routine
- Reduced missed appointments through organized scheduling and reminders
- Kept records accurate and up to date in the CRM, applying a nurse's eye for detail
From messy to moving.
A clear, practical approach that keeps your business moving forward.
Understand
Learn the business, the customer journey, and the actual problem.
Organize
Map out systems, workflows, and responsibilities.
Build
Implement funnels, CRM, tracking, or processes.
Connect
Make the pieces talk to each other.
Optimize
Find what's working and improve it.
Support
Keep it moving with consistent follow-through.
Pick how you want to work.
Start with one project, or bring me on to run it all every month.
GHL setup & cleanup
For businesses new to GoHighLevel, or with an account that's become a mess.
- Account audit and cleanup
- Pipelines that match how you sell
- Contacts imported, merged, and tagged
- Calendars and booking set up
- Walkthrough video for your team
Your GHL & client success partner
For growing teams who want one reliable person running the system and the clients.
- GHL managed and kept clean weekly
- Client follow-ups, check-ins, and requests
- New funnels and workflows as you need them
- Campaign and team coordination
- Monthly report on what's working
Funnel & automation build
For businesses that need leads captured and followed up automatically.
- GHL funnel or landing page
- Forms and lead capture
- Email and SMS follow-up sequences
- Appointment reminders
- Conversion tracking and testing
Need something smaller? I also take on quick fixes and one-off tasks at $20/hour. Final pricing depends on scope, and I'll confirm it with you on our free call.
The tools behind the work.
Platforms I work with to keep everything connected.
CRM & automation
Project management
Communication & support
Marketing & analytics
Scheduling & payments
AI & productivity
Before you hire me.
Still have a question? Ask it on the free call.
Do you work with clients outside the Philippines?
Yes. I work fully remote with businesses worldwide and adjust my hours to overlap with your team.
Can you fix a GoHighLevel account someone else set up?
Yes, that's common. I'll audit what's there, keep what works, and clean up or rebuild the rest so it's easy to manage.
Do you only work in GoHighLevel?
GoHighLevel is my main platform, but I also work in HubSpot, Salesforce, Zendesk, Zapier, and Google Tag Manager.
Can you also handle client communication?
Yes. That's what makes me different from a tech-only VA. I can run follow-ups, onboarding, check-ins, and support, not just build the system.
How soon can you start?
Usually within a week of our call. One-time projects typically take one to three weeks.
Ready to hire someone who follows through?
Book a free call. Tell me what's going on with your GoHighLevel, clients, or operations, and I'll tell you exactly how I'd help.
Book a free call →